The Business
Devotion Nutrition is a supplement brand with a strong product and an established organic presence. The business was already generating revenue in the low seven figures, with a marketing mix spanning Meta, Google, Klaviyo, and TikTok. The next opportunity was to build the structure that could support a larger business.
The Challenge
The channels were operating independently. Revenue was coming in, but platform responsibilities, overlapping audiences, and attribution needed to be addressed together. To scale, Devotion needed a coordinated approach that connected channel performance to the economics of the business.
The Insight
The opportunity was in how the channels worked together. Giving each platform a clear role, and aligning measurement and margin targets across the business, would create a stronger foundation for growth than managing each channel in isolation.
The Strategy
Rebuild the full marketing system around shared business goals. Define what each platform was responsible for, clean up audience overlap, establish margin targets, and fix attribution. Connect paid media with email and SMS so the channels could support one coordinated growth strategy.
The Work
- Defined clear roles across Meta, Google, Klaviyo, and TikTok
- Cleaned up audience overlap across the marketing mix
- Established margin targets to guide growth decisions
- Fixed attribution to clarify how channels contributed to revenue
- Rebuilt the full-funnel approach to connect acquisition and retention
The Outcome
Devotion moved from low-seven-figure revenue to tracking toward its first eight-figure year. The reported results included more than $6.5 million in Google revenue, a 10.16x Meta ROAS, and $2.54 million in email and SMS revenue. Email revenue increased 435% year over year. Together, these results tell the story of a business building scale across multiple channels with a more coordinated operating structure.
07 The Takeaway
Strong products and organic momentum create the opportunity. Clear channel roles, shared margin targets, and reliable measurement give a business the structure to build on it.
08 Related Work
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- Welcome Series Open Rate
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Welcome Series Open Rate
Subscriber Growth
Average Monthly Purchasers
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SMS & Retention Growth
- Retention Revenue
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- Email & SMS Subscribers
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Retention Revenue
Email & SMS Subscribers
Cart Journey Revenue, First 30 Days
Retention Revenue Driven by Attentive